Política de frete

Shipping Policy

We want your Chronoly Hour order to reach you quickly and safely. Here's what to expect.

Order Processing
Orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email once your order ships.

Shipping Times
- United States: 5-12 business days
- United Kingdom: 6-14 business days
- Canada: 6-14 business days
- Other international destinations: 10-20 business days

These are estimates and not guaranteed; delivery times may vary due to customs processing, weather, or carrier delays outside our control.

Shipping Costs
Shipping costs are calculated at checkout based on your location and order details. We occasionally offer free shipping promotions, which will be clearly noted at checkout.

Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.

Customs, Duties, and Taxes
For international orders, your order may be subject to import duties and taxes, which are levied once the package reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Delayed Packages
If your tracking shows no movement for an extended period or your package appears lost, contact us at contact@chronolyhour.com and we'll help investigate with the carrier.

Contact Us
Questions about shipping? Email contact@chronolyhour.com.